If you’re even just wondering if you should fire your property management company, this is probably a good sign that you should think about finding a new one. If you aren’t bothered by losing this particular property manager, chances are should move on to a new one – you’ll be better off!
What Makes A Bad Property Manager Company?
Maybe you’re questioning if your manager is doing a good job? As a reliable property management company who has been in business for 33 years, our team at Quest Real Estate, LLC, takes pride in our exceptional customer service to our clients, whether in a retail center or commercial office building. Through our year of experience, we’ve heard a lot about bad property management companies, so we just wanted to list for you some solid reasons to get rid of your current property manager if you’re questioning your happiness with them.
- Little to No Communication – How can anything be done effectively if there’s no communication? Or, poor communication? You and your property manager need to act like best friends when it comes to problems or events occurring. You should know if a tenant moved out. You should know if people aren’t paying rent. You should know if rules within the building are changing or if a repair is happening. With lack of communication, you will begin to lose confidence and trust in the property manager. Communication is key and crucial to a healthy relationship with the manger!
- Little to No Accessibility – Can you never reach your property manager? Why are they never available? What is the point in having them? Right? If you get bounced around on the phone or never hear back about issues, can you rely on them? If you can’t get a hold of them, there’s a chance your tenants cannot either.
- You’re always worried – Do you feel like your micromanaging your property manager? Do you feel like nothing is getting done? Do you feel like the property isn’t being taken care of? At this point, it makes no sense to pay this manger. They should be keeping you from worrying, not make you worry more! If you don’t think this current manager can handle the job (both cost-effectively and in a timely manner), then it’s time to go property manager hunting. You want to have confidence in them – that they can handle all situations.
- Losing you money – If one of your property rentals was vacant for a few months, this is not a good sign of quality property management. They’re losing you money! Property managers should be current with the market and times and know what price point and qualities will get people into that space. You want a property manager (and company) that has a knowledgeable team that cares about your properties and can guide you in decision-making process…not the other way around!
Work with A Quality Property Management Company
At the end of the day, you want a property manager who communicates effectively, who is readily available, who tells you what needs to get down to attract tenants into your space. Remember, you’re in charge! You’re hiring them!
So, if you’re current property manager isn’t working for you, time to get yourself a good company. They do exist. Our Jacksonville property management company, Quest Real Estate, LLC, specializes in all types of residential and commercial property management. We have the qualities you’re looking for: personal attention, prompt responses, and expert maintenance services. We will work to protect your investment.